Responsible gambling

At Cleopatra Casino, we understand the importance of responsible gaming practices to ensure a safe and enjoyable experience for all our players.

Self-Exclusion

If you feel that your gaming habits are becoming problematic or if you need time away from playing, you can self-exclude yourself from our casino. This will block your access to our site for 24 hours up to permanently, depending on your choice. Please contact us via live chat or email if you wish to do so.

Deposit Limits

You can set a deposit limit in the cashier section of your account dashboard. This limit will restrict the amount that can be deposited into your account over a certain period (daily, weekly, or monthly). To change or update your deposit limits, simply navigate to the cashier and follow the on-screen instructions.

Reality Checks

To help you stay aware of your gaming habits, we offer reality checks at intervals as short as 60 minutes. You can access this feature in the settings section of our website. This will send you a notification reminding you how long it's been since you started playing and displaying information about your account activity.

Session Reminders

To help manage your session time, we provide reminders every hour to take a break from gaming. These reminders are customizable based on the type of games you're playing or the amount of money spent during each session.

Loss Limits

You can set loss limits in our settings section, which will alert you if you exceed the specified limit. This helps prevent large losses and gives you control over your account activity.

Support Organizations

We recommend reaching out to one of the following organizations for guidance or assistance:

• Gambling Help Online
• Gamblers Anonymous Australia

These resources are available to provide support, advice, and information on managing responsible gaming practices.