Terms and conditions

Definitions

For the purposes of these Terms and Conditions, "we" or "us" refers to Cleopatra Casino, a website providing online gaming services.

License and Jurisdiction

Cleopatra Casino operates under an offshore license issued by Curaçao Gaming Control Board (CGCB), license number CGCB-2017-NV045. Our jurisdiction is Curaçao, allowing us to operate in Australia without a local license.

Registration Process

To register with Cleopatra Casino, follow these steps:

• Visit wer.com and click the "Sign Up" button.
• Provide your name, date of birth, email address, and phone number.
• Create a username and password.
• Confirm your email by clicking on the verification link sent to you.

KYC/ID Verification

To comply with anti-money laundering regulations, we require all players to provide identification and proof of residency, including:

• A clear photocopy of a government-issued photo ID (passport or driver's license).
• Utility bill (dated within 3 months) showing your name and address.

Account Activation

Once you have completed the registration process and provided the required documentation, we will activate your account instantly. KYC clearance may take up to 24–48 hours.

Wagering Requirements

To ensure fair play, all bonuses are subject to wagering requirements:

• Welcome bonus: 35 times the bonus amount.
• Daily/weekly/monthly limits: see section 10 (Responsible Gambling Features).

Withdrawal Policy

Cleopatra Casino processes withdrawals in accordance with our withdrawal policy and applicable laws.

Deposit Limits

We offer the following deposit options:

• Visa/MasterCard: $20–$5,000 instant, no fee.
• PayID: $20–$10,000 instant, no fee.
• Bitcoin/Ethereum/USDT: $50–$10,000, 0–24 hours, no fee.

Withdrawal Options

We offer the following withdrawal options:

• Bank Transfer: $100–$5,000 within 3–7 working days, A$20 fee.
• Bitcoin/Ethereum/USDT: $100–$25,000 within 1 hour–24 hours, no fee.

Responsible Gambling Features

Cleopatra Casino encourages responsible gaming and offers the following tools:

• Deposit limits: set by the player to prevent overspending.
• Time-out period: a self-imposed ban on account access for a specified duration (ranging from 6 hours to permanently).
• Self-exclusion: players can opt out of playing on our site entirely.

Account Restrictions

To ensure fair play and security, we reserve the right:

• To suspend or terminate your account without notice.
• To limit or block certain accounts suspected of fraudulent activity.

Bonus Terms

All bonuses offered by Cleopatra Casino are subject to these Terms and Conditions:

• Welcome bonus: 100% up to $4,000 + 100 FS (new players).
• Daily, weekly, and monthly offers may have different wagering requirements.
• Only one account per person, address, or household is allowed.

General Terms

These Terms apply to all services provided by Cleopatra Casino, including bonuses and promotions:

• All services are subject to the laws of Curaçao.
• We reserve the right to change our policy without notice.

Termination

We may terminate your account at any time for breach of these conditions or non-compliance with applicable law.

Amendments

Cleopatra Casino reserves the right to modify, update, or delete these Terms and Conditions at its sole discretion.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Curaçao without regard to its conflict of laws principles.

Entire Agreement

These Terms constitute the entire agreement between you and Cleopatra Casino regarding our services.

Language

English is the language used for these Terms, and it will be the sole source for interpreting any disputes arising under these conditions.

Contact Us

We may contact you via email or through notifications on our website in relation to these Terms and our services.

By accessing this site, users acknowledge that they have read, understood, and agreed to abide by the above Terms and Conditions.